Shipping policy

Shipping Policy

  1. At Cult Modern, we take great care in delivering your products to you, and we partner only with reputed national couriers. Shipping charges are indicated at the time of order confirmation. If for a technical reason it is not included in the order, then we would inform you of the shipping charges by an email before the product is shipped to you.
  2. Because each craftsman and artisan's process is unique, shipping times may vary.
  3. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 6pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions, strikes, floods, lockdown restrictions due to COVID-19, etc.
  4. Address change will not be permitted after the order is confirmed. Please take time and ensure the address along with all necessary details like pincode, areacode, mobile number, nearest landmarks etc are indicated correctly to ensure smooth delivery.
  5. As soon as your package ships, we will email you your package tracking information.


Customs And International Shipping

All orders are shipped internationally to your provided shipping address via DHL/FEDEX. Due to the nature of international shipping, as a customer you may have to pay additional import duties and taxes which are levied once a shipment reaches your country. However, we are unable to calculate when and how much these customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience smooth, we have tied up with DHL/FEDEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX for import duties and taxes, you will have to pay DHL/FEDEX directly at the time of delivery.


Cancellations

No Cancellation requests would be possible once the order is placed.

COVID-19 UPDATE:
Due to the COVID-19 pandemic there may be additional delay in deliveries and we request your cooperation and understanding.